Last Updated: 31 March 2026

Effective Date: 31 March 2026

1. Acceptance of Terms

By accessing www.reshift.africa (the "Site") or engaging Reshift Africa ("we," "us," "our") for consulting services, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, do not use the Site or our services.

2. Company Information

Reshift Africa is a market strategy consultancy based out of Botswana and Rwanda and offering market-focused consulting services, with a focus on market understanding and intelligence, market positioning and a range of growth services for market entry and expansion.

3. Services Overview

We provide:

• Market Research & Analysis

• Opportunity & Risk Assessment

• Trend Analysis

• Customer & User Insights

• Feasibility Studies & Market Intelligence Reports

• Value Proposition & Service Optimization

• Go-to-Market & Brand Strategy

• Partnership Building & Introductions

• Investor Readiness

• Expansion Planning

• Market Launch

• Testing & Validation

• Leadership Advisory

Specific service scopes, deliverables, timelines, and fees will be detailed in separate Engagement Letters or Service Agreements executed per project.

4. Use of the Site

4.1. Permitted Use

You may access and use the Site for:

• Learning about our services

• Contacting us for inquiries

• Downloading publicly available resources (e.g., reports, brochures)

4.2. Prohibited Conduct

You agree not to:

• Use the Site for any unlawful purpose

• Attempt to gain unauthorized access to our systems

• Interfere with Site functionality or security

• Scrape, crawl, or automate data extraction without consent

• Impersonate any person or entity

• Transmit malware, viruses, or harmful code

5. Intellectual Property

5.1. Ownership

All content on the Site (text, graphics, logos, images, reports, methodologies) is owned by Reshift Africa or licensed to us and protected by Botswana, Rwanda, and international intellectual property laws.

5.2 Limited License

We grant you a non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

5.3 Client Deliverables

Reports, analyses, and deliverables produced under consulting engagements are owned by Reshift Africa unless explicitly transferred in writing. Clients receive a non-exclusive license to use deliverables for internal business purposes only.

6. Consulting Engagements

6.1. Appointment

Each consulting engagement requires a separate Engagement Letter or Service Agreement specifying:

• Scope of services

• Deliverables and timelines

• Fees and payment terms

• Confidentiality obligations

• Termination conditions

These agreements supersede these Terms for the specific engagement.

6.2. Client Obligations

You agree to:

• Provide accurate, timely information necessary for service delivery

• Designate a single point of contact for project coordination

• Pay fees as invoiced per agreed terms

• Comply with applicable laws in your jurisdiction

6.3. Fees and Payment

• Fees are quoted in USD or BWP unless otherwise agreed

• Invoices are payable within 30 days of receipt

• Late payments incur interest at 1.5% per month or the maximum rate permitted by law

• Expenses (travel, accommodation, third-party services) are billed at cost with prior approval

6.4. No Guaranteed Outcomes

Our services are advisory in nature. We do not guarantee specific business outcomes, investment returns, regulatory approvals, or partnership successes. You acknowledge that market conditions, regulatory changes, and third-party actions are beyond our control.

7. Confidentiality

7.1. Mutual Obligations

Both parties agree to:

• Keep confidential information strictly confidential

• Use confidential information solely for the engagement purpose

• Limit disclosure to employees with a need to know

• Implement reasonable security measures

7.2. Exclusions

Confidentiality obligations do not apply to information that:

• Is publicly available through no breach

• Was known prior to disclosure

• Is independently developed

• Is required to be disclosed by law or court order

8. Limitation of Liability

8.1. Cap on Liability

Our total liability for any claim arising from these Terms or our services shall not exceed the fees paid for the specific engagement giving rise to the claim, or USD 50,000 for Site-related claims, whichever is lower.

8.2. Exclusion of Consequential Damages

We are not liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, data, or business opportunities, even if advised of the possibility.

8.3. No Warranty

The Site and our services are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

9. Indemnification

You agree to indemnify, defend, and hold harmless Reshift Africa, its directors, employees, and agents from any claims, losses, damages, liabilities, costs, or expenses (including legal fees) arising from:

• Your use of the Site

• Your breach of these Terms

• Your violation of applicable laws

• Your misuse of our deliverables or intellectual property
  

10. Termination

10.1. Site Access

We may suspend or terminate your access to the Site at our discretion, without notice, for conduct that violates these Terms or harms our interests.

10.2. Consulting Engagements

Engagements may be terminated:

• For Convenience: By either party with 30 days written notice

• For Cause: Immediately upon material breach if uncured within 14 days of notice

• Force Majeure: Upon events beyond reasonable control (e.g., natural disasters, war, government actions)

Upon termination, you must pay all outstanding fees and expenses incurred to date.

11. Governing Law and Dispute Resolution

11.1. Governing Law

These Terms are governed by the laws of Botswana. For engagements primarily performed in Rwanda, Rwandan law may apply as specified in the relevant Engagement Letter.

11.2. Dispute Resolution

• Negotiation: Parties will attempt good-faith negotiation for 30 days

• Mediation: If unresolved, disputes will be submitted to mediation in Gaborone, Botswana or Kigali, Rwanda (mutually agreed)

• Arbitration: If mediation fails, disputes will be finally resolved by binding arbitration under the African Arbitration Association (AfAA) rules

• Court Jurisdiction: Courts of Botswana shall have non-exclusive jurisdiction for injunctive relief or enforcement

12. Force Majeure

We are not liable for delays or failures in performance due to events beyond reasonable control, including natural disasters, pandemics, war, civil unrest, government actions, or infrastructure failures. Affected obligations are suspended for the duration of the force majeure event.

13. Amendments

We may update these Terms at any time. Updated versions will be posted on the Site with a revised "Last Updated" date. Continued use of the Site or services constitutes acceptance of amended Terms. Material changes will be notified via email or prominent Site notice.

14. Severability

If any provision of these Terms is found invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving its original intent.

15. Entire Agreement

These Terms, together with any Engagement Letters or Service Agreements, constitute the entire agreement between you and Reshift Africa regarding the Site and our services, superseding all prior or contemporaneous understandings.

16. Contact Information

For inquiries about these Terms:

• Email: info@reshift.africa

• Postal Address Botswana: Centric Works (Pty) Ltd t/a Reshift Africa, P O Box 1871, Francistown, Botswana

• Postal Address Rwanda: Reshift Africa Ltd., 1 KN 78 St, Kigali, Rwanda